Reference

Legal Notices, Rules and Your Account

Everything that governs your rajabooster account — eligibility, account rules, how we handle your data and how we act on your instructions — sits on this page in plain words.

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rajabooster Legal Notices, Rules and Your Account
DATA AND COOKIES

How We Handle Your Details

Policy only works if you can see what happens to your details. Access to accounts, wallet records and support threads is limited to the teams that need it, login runs through a one-time passcode sent to your registered phone, and we flag it in your account whenever a rule that touches you changes. You can ask us to correct what is wrong, and you can close the account whenever you decide to.

What we collect

Account details, one payment rail you pick — Touch 'n Go eWallet, Boost or GrabPay — plus device and session data we need to keep you logged in and spot unusual access.

Cookies

A session cookie keeps you signed in, and a small set of preference cookies remembers your lobby settings. Clear them in your phone browser whenever you like, though you will sign in again.

How long we keep it

Transaction and support records stay while your account is open and for the period local law requires afterwards, because a payment dispute can surface long after the round is done.

Changing your details

Ask from your registered email and we will tell you what is needed — usually a document that matches the name on the account — then confirm once your details are updated.

ASKING ABOUT POLICY

Reaching Us About Legal Matters

Questions about the notice, a suspended account or a payment record all start in one place: live chat, opened from your account menu on phone or tablet. You will not have to explain yourself twice, because the thread already carries your account number and the transaction you are asking about. If a change to your details is involved, we say which document we need and confirm in writing once it is done.

Live chat Open chat from the account menu on your phone. Tell us what you need — a copy of your notice, a payment record or a locked login — and the thread keeps your account details ready.
Account email Send a request from the email address registered on your rajabooster account and it reaches the team that handles policy questions. Anything about your details, a dispute or closing the account is answered in writing.
Written request For a copy, correction or erasure of your details, send the request in writing from your registered email. We confirm what we hold, what changed, and the date we logged it.

Questions We Get About the Notice

The questions below are the ones we answer most on this side of the lobby: who can hold an account, where the rules sit, what you can ask us to change, and what happens when you leave. If yours is not here, live chat will take it, and we put policy answers in writing so you have something to keep.

You need to be old enough under the law where you are, hold the account in your own name, and be somewhere taking part is allowed. Where local law rules it out, we do not open accounts.

This page carries the notice, your account menu carries the same terms under the section you joined from, and we point you to the exact clause whenever you ask in chat.

Yes. Send the request from your registered email and we reply in writing with what we hold, where it came from and what it is used for.

No. Our team never asks for your login, your one-time passcode or the PIN on your Touch 'n Go eWallet, Boost or GrabPay app. Treat any such call as fraud.

Your access ends, but transaction and support records are kept for as long as local law requires, since a payment dispute can be raised after the account is closed.

We post the updated version here and flag the change inside your account, so the terms you read on the day you joined are not the ones you are quietly left with.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.